Our central leasing office accepts calls Mon-Fri 10am-6pm and Sat 10am-5pm, to get more information ... Read More
Our central leasing office accepts calls Mon-Fri 10am-6pm and Sat 10am-5pm, to get more information about the property and schedule a tour. Tours are available on weekends during select hours, please contact us for availability.
FREQUENTLY ASKED QUESTIONS
Q: Does your property have on-site maintenance?
A: Yes, The Alfred has on-site maintenance, and we offer 24/7 emergency maintenance on-call.
Q: Is your property pet-friendly?
A: Yes, all FLATS® are pet friendly! We allow up to 2 pets per apartment. Breed restrictions may apply. Contact our leasing office for more details.
Q: Am I required to purchase renter's insurance?
A: Yes, we require renter's insurance, for your protection since it protects your personal belongings in case of theft, fire, or other unexpected events. It also provides liability coverage if someone is injured while in your apartment.
Q: What happens if a resident is locked out of their apartment?
A: At The Alfred we have 24/7 remote lockout assistance. Residents can contact our emergency maintenance line for support.
Q: Which utilities are included in my rent?
A: No utilities are included. Residents are responsible for setting up and paying for their own electricity, water, gas, internet, and any other necessary services separately from their rent.
Q: An item in a resident's unit needs repair. How do they get help?
A: All Flats properties have access to a convenient online portal for maintenance requests, powered through livly.io. Just submit a form and our maintenance staff will create an appointment for you!
Q: Does your property offer on-site parking?
A: Yes, at The Alfred we have designated on-site parking for our residents. Residents can purchase a paid parking pass for their vehicles.
Q: Do you offer furnished units?
A: Currently we do not offer furnished units at The Alfred.
Q: Is there on-site laundry at The Alfred?
A: Yes, in fact every apartment at The Alfred comes with an in-unit washer/dryer, making laundry day a breeze.
Q: How long does it typically take for an application to be approved?
A: Once you submit an application, it takes 2-5 business days to be received and approved. Please contact our leasing office for more details!
Q: What are my options for paying my rent?
A: Rent payments are made conveniently on our FLATS life app!
